"Repairman made appointment to try to accommodate me on an urgent basis. When he was not able to keep the appointment, he let me know IMMEDIATELY and rescheduled. Had this been an air conditioning problem in the heat of summer, my reaction may have been different. However, it was a dishwasher and so handwashing is always an alternative. I was pleased with the communication of the repairman and the service was completed with efficiency."

"On time maintenance, did not try to bs for repair told me flat out to get a new one instead of him repairing because it will me more expensive."